Verint announced the combined organization resulting from its merger with Calabrio will operate under a single corporate name ...
AI is “deployed.” Outcomes aren’t. The difference is maturity: data, governance, workflow design and integration discipline.
The company becomes first in category to guarantee marketing outcomes, signaling strong platform performance & commitment to ...
Verint®, The CX Automation Company™, today announced the organization formed through the recent Verint–Calabrio® transaction ...
Google Gemini Enterprise for Customer Experience challenges where intelligence lives in the CX stack—and who owns the ...
Trish Wethman says it’s time to move beyond NPS debates, reconnect with customers and rebuild trust in the age of AI.
Persistent teams build trust and predictability. Structured flex patterns — not reactive reshuffling — allow leaders to handle spikes without sacrificing flow.
Returning to the Wynn Las Vegas Resort this week for Medallia Experience '26 gave us invites into both how the company is ...
Proposed transaction brings together two leading enablement platforms to support the evolving needs of modern revenue ...
TrueDialog, a leading provider of enterprise-grade SMS texting solutions, today announced the launch of its visual Rich Communication Services (RCS) composer, giving businesses the ability to create, ...
Cookie loss and rising privacy demands are pushing personalization into distributed, privacy-first architectures.
Newsletter platform unveils centralized asset hub with built-in editing and direct access to licensed visuals.